CX Audit

Customer Experience (CX) is the sum of every impression, interaction, and moment your brand creates. And most brands are only optimizing a fraction of it. A CX Audit helps you step back—beyond screens and features—to understand the real journey your customers go through. We map how they discover you, trust you, buy from you, and come back (or don’t). The result? A clearer, more connected, and more profitable experience ecosystem.