Projects
About
Industries
Services
Services
CX Strategy
Websites
Digital Products
Content
Development
Branding
BRANDING
Brand StrategyBrand ArchitectureVisual IdentityBrand GuidelinesPackaging DesignD2C Branding
CX STRATEGY
CX AuditsJourney MappingOmnichannel Experience DesignService Design
DIGITAL PRODUCTS
Consumer & Enterprise UXUser Research & Usability TestingUI UX ConsultingUI/UX DesignMotion DesignDesign Systems
WEBSITES
Content & SEO StrategyWebflow DevelopmentWordpress DevelopmentCMS Implementation
DEVELOPMENT
Technology ConsultingArchitecture PlanningMobile App DevelopmentFrontend DevelopmentBackend Development & API IntegrationEmerging Tech (AI, AR/VR, Wearables, Web3)
CONTENT
Copy & UX Writing2D & 3D AnimationsCGI Videos
Get in  Touch
Get in  Touch
About
About
Projects
projects
Media
Royal Enfield
TVS E-bike
Healthkart
View all
Services
Services
Industries
Industries
Automotive
E-commerce
FMCG
SAAS
View all
Careers
Careers
CONTACT
Contact
Podcast
Podcast
Blogs
Blogs
Link Four
Link FiveLink SixLink Seven
PRIVACY POLICYTERMS AND CONDITIONS@2024 ONETHING. ALL RIGHTS RESERVED
About
About
Projects
projects
Royal Enfield App
HDFC Invest Right
Qubo
Services
Services
Industries
Industries
Automotive & Mobility
Gaming
Media
Consumer Electronics
Careers
Careers
Blogs
Blogs
White Papers
White Papers
CONTACT
Contact
PRIVACY POLICYTERMS AND CONDITIONS@2026 ONETHING. ALL RIGHTS RESERVED
PRIVACY POLICYTERMS AND CONDITIONS@2024 ONETHING. ALL RIGHTS RESERVED
Home
/
Digital Products
/
UX Audit

UX Audit

Is your website losing customers without you knowing why? Our comprehensive UX audit uncovers the critical issues in your digital product and gives you an actionable roadmap to fix them.

Contact Us
Contact US
Contact Us
DAT
SVWL
tHERMAX
Hero
HT Media
LPU
Masters union
Airtel
Kotak
Noise
Coca cola
Boat
DAT
SVWL
tHERMAX
Hero
HT Media
LPU
Masters union
Airtel
Kotak
Noise
Coca cola
Boat
GreyOrange
Apollo247
Decathlon
MamaEarth
NeuGo
Royal Enfield
HBK
itc
RBL Bank
GreyOrange
Apollo247
Decathlon
MamaEarth
NeuGo
Royal Enfield
HBK
itc
RBL Bank
DAT
SVWL
tHERMAX
Hero
Yatra
TVS
Qubo
HT Media
HealthKart
HDFCSecurities
DAT
SVWL
tHERMAX
Hero
Yatra
TVS
Qubo
HT Media
HealthKart
HDFCSecurities

What Is a UX Audit and Why Does Your Website Need One?

UX Audit

Think of a UX audit as an X-ray for your product’s experience. It reveals what’s working, what’s frustrating users, and where you’re leaving revenue on the table.

Whether you’re seeing high bounce rates, poor conversion, or just want a sanity check before a redesign—an audit gives you clarity, backed by data.

MEASURABLE IMPACT

Conversion Rate

+40%

lift in conversion rate from audited flows

Key landing pages

-50%

drop in bounce on key landing/product pages

Task completion time

+35%

improvement in task completion time

Usability & satisfaction scores

+20

point gain in usability and satisfaction scores

HOW WE DO IT

Heuristic Evaluation

Usability review based on design principles

User Behavior Analysis

Review Heatmaps, scrollmaps and session recordings to understand user's mental model

Accessibility & Performance Review

We map user journeys across acquisition, activation, and retention to identify friction points, frustration, and deviations from ideal paths. Our focus is on flow-level issues, not just individual screens.

Usability & satisfaction scores

We research and build details how your experience stacks up against direct and indirect competition

INDUSTRIES WE WORK IN

D2C

D2C

Health & Wellness

Health & Wellness

Retail & E-commerce

Retail & E-commerce

View all projects

Coca-Cola

D2C App experience for Coca Cola Maldives

PVR Cinemas

Improve movie booking and loyalty experience for India's biggest multiplex chain

HealthKart

E-commerce experience for India's largest health & wellness store

Royal Enfield MiY

Royal Enfield MiY: 3D Configurator Design Case Study

View all projects

Catch the buzz from the crew

SAUMYA SINGH
Sr. UI Designer

Onething has people with such diverse and unique mindsets that there’s so much to learn from every individual, be it a team lead or an intern. It’s a culture where learning goes beyond work, where we learn how to live.

WHAT OUR CLIENTS ARE SAYING...

Aabir Chatterjee
Manager, Marketing - Brand Coca-Cola™

The design work & the attention to detail. This project was a new, learning experience for me and the team made sure that they made a positive impact.

Manish Goyal
Head of Product and Analytics, HealthKart

"Quality of work was exceptional, the team provided intuitive UX flows, user and competitor understanding and a high quality UI that encapsulates the brand identity of HK. The best part was that the HK team was included in the process and decisions, and was consulted at every milestone. This ensured a smooth completion of the project that helped us meet our goals."

Jatin Chhikara
Global Head - Marketing

“Onething navigated customer pathways and resonated with the core ethos of Royal Enfield. The team built experiences across touchpoints, united by a design system, ensuring brand consistency across all channels.”

Let’s Collaborate to turn your vision into reality!

Schedule a Call
Contact Us

Subscribe to our newsletter

Oops! Something went wrong while submitting the form.
You're in! Thanks for subscribing

SAY

HELL

!

Schedule a Call
Schedule a Call

Write to us

for business
sayhello@onething.design
for jobs
people@onething.design

Join us at

Gurugram
Unit No. 709B Seventh Floor, Good Earth Business Bay, Sector 58, Gurugram, Haryana - 122098
Bangalore
Padmavati Complex, #2, 3rd Floor, Office no. 2280 Feet Road, Koramangala, 8th Block, Bengaluru, Karnataka - 560095
USA
447 Sutter St Ste 405, PMB1100 San Francisco,
CA 94108
sayhello@onething.designPRIVACY POLICYTERMS AND CONDITIONS
©2026 ONETHING. ALL RIGHTS RESERVED