Frequently
Asked Questions

Onething has successfully managed to work with tons of popular brands and has made a huge difference as well. Our clients include RBL Bank, Airtel, PVR Cinemas, Coca Cola, Zee5, PayTM, and more.

User personas are known to be the archetypical users whose goals and other characteristics revolve around the needs of larger user groups. They allow you to have a deep understanding of your target audience. Finally, help the team to find the answers to all the crucial questions.
There are ideally five steps to build user personas:

1. Gather information about your users.
2. Identify their user behavior patterns from the research data.
3. Design personas and prioritize them.
4. Discover various strategies of interaction and develop user personas UX documentation.
5. Finally, convey your findings to the rest of the team for approval.

There are a lot of options available for you if you wish to pursue UX. Here is a list of some incredible UX jobs that can be the one for you:

1. UI Designers

   User interface is a creative design for software and machines carrying an aim to maximize the user experience to a suitable extent. These designers always focus on the visual aspects of an application and web pages. Photoshop, Illustrator, Fireworks are a few skills you need to develop in order to be a UX designer.

2. UI Developer

   Unlike, UI designers, UI developers troubleshoot, maintain, and create code and scripts that construct web pages or applications function in the best way possible. Primarily, you will have to deliver things like CSS, HTML, and JavaScript as a UI developer.

3. Information Architects (IA)

   IA is known to be a science and art of designing structures of organization in order to present information and further data. They mainly help turn technical and business requirements into planning required documents and create Sitemaps, User Flow Diagrams, Wireframes, Customer Journeys, and more.

4. UX Designers

   UX Designers are responsible for many roles and are often known to be diplomats at the places. They certainly blend design and research skills in order to make sense of what the end-users need and present their solutions accordingly. They tend to be creative and aim their goals on human behavior to tell you what you are suggested to do and why.

5. UX Architects

   UX Architects happen to fall into the category of team leads and are seen participating in social media and content development for projects. They have expertise in providing evangelism to their teams.

6. UX Developers

   UX Developers possess the same skills as mentioned above while they manage to own the essential coding and development of the site.

7. Project Manager

   The project managers who specialize in UX are known to be highly organized and are good at coordinating communications, budgets, schedules, and other resources for certain projects.

8. Interaction Designers

   These designers specialize in how the end-user interacts with a web page or an application. Interaction designers servers navigation flow charts, diagrams, Flash content, or even prototypes.

Yes, updating and improving your application post-launch is not only possible but also essential.

When your application is deployed at scale, delivered to multiple concurrent users across the world, on different platforms, there are bound to be issues that arise, bugs that appear, and glitches that hamper the user experience.

In light of the above, it is essential to offer constant and integrated post-launch support to your application through periodic application updates. These application updates can address some of the following:

1. Fix bugs and glitches.
2. Add new features, remove old features.
3. Make changes to the application’s UI.
4. Improve the application’s optimization.
5. Make quality of life improvements to the application. 

During the UX design process, the designers tend to create a variety of artifacts and project deliverables. They are known to be part of their UX design methodology. Let’s have a look at a few UX design deliverables:

1. Technical specifications and business objectives
2. Competitive analysis report
3. UX Research reports and personas
4. Information architecture and sitemap
5. UX Wireframes
6. Interactive Prototypes
7. Visual Design
8. Style Guide and specifications for developers
9. Usage analytics reports and usability testing

The following are the biggest trends in the UX design industry:

1. Login without password
2. Illustration animations
3. Realistic textures
4. Virtual Reality
5. Surreal product photographs
6. Neomorphism
7. Storytelling
8. Go bold and bright 

The front-end of a website is the first thing a user comes across when they visit a website. The responsibility it has on its shoulder is massive. It is mostly responsible for the online experience of the website’s attire and aura.

Although the term may sound technical to you it is simply the interaction you first make with a website and nothing more. In easier terms, frontend is a soul concoction of the look of the website i.e. the graphic design, and the feel i.e. the user interface. Both of these elements are created individually. However, most of the technical work goes into user experience with web languages like HTML, JavaScript, and CSS.

The typical UX design process mainly consists of 5 stages i.e. Product definition, Research, Analyze, Design, Design, and Validation.

1. Product Definition: One of the most significant phases in UX design is Product Definition. As a matter of fact, it is done prior to the product team starting to create the product. This phase sets the groundwork for the end product.
2. Product Research: Once the idea has a ground to work on, the team moves ahead to ‘research’. User research and market research are centered during this phase. Hence, research happens to be an investment for product designers.
3. Analysis: The analysis phase focuses on insights that are collected during the research stage. This process is also known to be quite significant as it confirms whether the assumptions about the issues were up to the mark.
4. Design: The product teams begin to get started with tons of activities. Everything from creating information architect to the endgame, UI design is covered. In addition to this, the design phase happens to be a collaborative and iterative one.
5. Validation: This step is a significant one in the whole design process. It allows the team to make sense of their design work. Essentially, the validation phase takes a lead after the design is good to go.

For UX Design, deliverables are known to be the items required in order to document the varied given phases of the design process. It is quite apparent that they vary from different projects. However, the deliverables manage to serve the document with the important steps in the entire web design approach.

Moreover, deliverables can be both tangible and massive and on the other hand, they can be in the form of a brief document. Not only this but it can even be referred to as a service. It is safe to say that deliverables are the services or even goods that manage to successfully deem the project as complete.

o be specific, affinity mapping is an ideation process that allows the team to put things together, however, in their respective groups based on their affinities. Such groups allow you to extract themes and insights to help you move effectively towards the next phases with ease.

Furthermore, there are moments where you realize that it is now time to use an affinity map (affinity diagram). To begin with, when there is a need to confront ideas and facts when the problems seem too complex to work on, or when the group suggests doing so.

The following are some of the best practices in order to improve your mobile user experience:

1. Consider using native component in your mobile applications
   One of the main reasons why you should do so is that it will help the users understand the know-how of the application. In addition to this, if the users know the native UI elements, it will ideally be easy for them to follow the steps. Furthermore, you can also consider adding transitions, animations, and improvising.
2. Keep it simple
   Try eliminating extraneous elements from the mobile application for the users to have less to care about. Simply, if you lead them directly to their goal, they’d prefer to use the application.
3. Enhance consistency in your application design
   The analysis phase focuses on insights that are collected during the research stage. This process is also known to be quite significant as it confirms whether the assumptions about the issues were up to the mark.

In order to design a mobile application successfully, always ensure to create a step-by-step concept so that you don’t miss out on anything. That being said, the following are the steps to help you with the design process:

1. Create a user-flow diagram for individual screens.
2. Draw wireframes.
3. Choose design patterns and other similar color palettes.
4. Create mock-ups.
5. Create an animated app prototype and get it tested by people in order to receive feedback.
6. Finally, give it the required touch to the mock-ups to have the end screens ready, to begin coding.

It is fair to say that design is one of the most crucial components of app development. You need to cover every aspect in order to make that mobile application a success. Take a look at the following mobile applications development:

1. Sketch
2. Adobe XD
3. UXPin
4. Proto.io
5. Marvel
6. Axure
7. Figma
8. InVision
9. Origami Studio
10. Fluid UI
11. Zeplin
12. Balsamiq

The following are the steps that will render you consistent problem management:

1. Identify and list the issues down in a document.
2. Report promptly.
3. Ensure to log issues.
4. Assign actions to your team to work on.
5. Keep a track of your progress.
6. Assess the action and its impact.
7. Ratify resolution.
8. Wrap it up.