INDUSTRIES
Curated
© Onething. All rights reserved.
grad-img
grad-img
case-study-banner

 

Introduction

POSable is a Malaysian company, dealing in modern POS technologies, enabling business to run their entire retail operations smoothly, and efficiently. The suite features tools from all over the commerce landscape, for leaders, and members of teams to deliver the best possible shopping experience to their customers, no matter the industry, volume, or task.

  • Industry

    Retail

  • Platform

    Web Dashboard

     

  • Services

    User Research

    UX UI Design

Challenges

Challenge 1

To create a streamlined onboarding experience, allowing users to understand platform functions.

Challenge 2

Immersing users in the POS suite, familiarizing them with the customization features.

 

Challenge 3

To create a design which enabled cloud compatibility, allowing for remote access.

 

A digital POS, enabling all aspects of the retail business

Designing for an end-to-end solution, covering all facets of the physical retail space.

How can we create a scalable, simple platform, while also allowing individual users to customize their experience, as per their own requirements?

Outcomes Reimagined information architecture

Seeing as the sheer volume of features and tools available on the POSable platform, it was proving to be a challenge to users. When it came to discoverability, we decided to re-look at the information architecture.

Outcomes Complete purchase journey

We reimagined the checkout journey on the POSable product, seeing as it needed to be quick, convenient, and easy to onboard for new employees. Working the POS at any kind of retail store has its own stresses, and making this part of the journey as simple as possible was a main target.

 

Design system

Schedule a call with us